DUPAMO Cat Care: Music & Meow Terms of Service
Last Updated: September 11, 2026
Effective Date: September 1, 2026
These Terms of Service (the “Terms”) govern the rights, obligations, responsibilities, and other matters relating to the use of the “DUPAMO Cat Care: Music & Meow” mobile application (the “App”) and all related services (the “Services”) provided by SGTHL (the “Operator”).
The App is a lifestyle assistance and entertainment application intended for pet owners to use lullabies, cat sounds, and related features to help create a comfortable rest and sleep environment for their cats.
Article 1 (Purpose)
The purpose of these Terms is to establish the conditions and procedures for use of the Services, including lullabies shared with cats, cat sounds, music for their humans, lyrics display, and related services provided to adult users, as well as the rights, obligations, and responsibilities of the Operator and users.
Article 2 (Nature and Limitations of the Service)
The App is a lifestyle assistance and entertainment application providing cat sounds, lullabies, and cat-themed music that adult users may use as supplementary tools to create a restful environment for cats and their owners.
The App is not:
A medical device or equivalent product
A tool for medical diagnosis, treatment, or prevention
A treatment for sleep disorders, anxiety, or any other medical condition in humans or animalsnditions
A substitute for medicine or professional medical services
A service that replaces direct care or supervision by a caregiver
The Operator does not guarantee that use of the App will result in:
Inducing sleep or increasing sleep duration
Eliminating crying, fussiness, or anxiety
Improving sleep quality
Promoting physical or emotional stability or development
Preventing, alleviating, or treating diseases or symptoms
Improving the caregiver’s sleep or stress
Lullabies and sounds provided through the App should be used only as supplementary tools under appropriate caregiver supervision and do not replace direct observation and care.
Advertisements, reviews, social media posts, or influencer content produced independently by third parties that have no contractual, advertising, sponsorship, or partnership relationship with the Operator and that were not produced, commissioned, or approved by the Operator do not represent the Operator’s official position. Advertisements and promotional content produced, commissioned, or approved by the Operator are subject to the same descriptions and limitations of the Services stated in these Terms.
Article 3 (Definitions)
For purposes of these Terms:
“App” means the “DUPAMO Cat Care: Music & Meow” mobile application provided by the Operator.
“Services” means all content and features provided through the App.
“User” means a parent, legal guardian, or other adult who agrees to these Terms and directly uses the Services. The Services are intended for adult use, and cats who listen to audio content played by users are not considered direct users under these Terms.
“Content” means sound recordings, lyrics, images, characters, text, animations, UI elements, and other materials.
“Premium Service” means paid features or content available through a subscription or in-app purchase.
“App Marketplace” means the Apple App Store, Google Play, or any other platform through which the App is distributed.
Article 4 (Services Provided)
The Operator may provide the following Services:
Cat sounds and cat-themed music
Lullabies to share with a cat, and music for their human
Lyrics display for tracks that have lyrics
Timer, fade-out, repeat playback, background playback, a maximum volume cap, and other user setting features
A 24-hour free period that requires no payment information
Premium Services offered through subscriptions or in-app purchases
Other features subsequently developed by the Operator
Available features may vary depending on the operating system, device performance, App version, region, and App Marketplace policies.
The Operator may change, add, or discontinue certain features for service improvement or operational reasons. Changes that materially affect users will be announced in advance where reasonably possible.
If the Operator materially reduces or terminates an essential paid feature so that a user cannot normally use a service during an already-paid period, the Operator will provide a refund, substitute service, or other reasonable compensation corresponding to the unavailable portion in accordance with applicable law and App Marketplace policies.
Article 5 (User Agreement and Eligibility)
A user agreement is formed when an adult user agrees to these Terms and uses the App or Services.
The Services are intended to be directly used by pet owners and are not intended for cats to directly operate or independently use.
Paid purchases, subscription enrollment, opening external links, privacy-related consent, sharing functions, and changes to App settings should be performed directly by an adult user.
If a minor enters into an agreement for paid Services without the consent of a legal guardian, the minor or legal guardian may cancel the agreement in accordance with applicable law. Exceptions may apply where the minor has deceptively caused the other party to reasonably believe that the minor is an adult or has the guardian’s consent. Specific cancellation and refund procedures are governed by applicable law and the relevant App Marketplace procedures.
Where a paid-service agreement may be entered into by a minor, the Operator will provide legally required notice that the minor or legal guardian may cancel the agreement if guardian consent has not been obtained.
Article 6 (User Obligations)
Users must not:
Interfere with normal operation of the App
Use the App for unlawful purposes
Infringe intellectual property rights of the Operator or any third party
Reproduce, distribute, or sell sound recordings, lyrics, characters, images, or other Content without authorization
Hack, reverse engineer, decompile, disassemble, or attempt to extract source code except to the extent expressly permitted by applicable law
Fraudulently use or manipulate advertising or payment systems
Use another person’s account or payment method without authorization
Falsely represent or advertise the App or Content as having medical efficacy
Use DUPAMO characters for illegal, obscene, hateful, or violent purposes
Violate applicable terms of Apple, Google, or other third-party services
Violate any applicable law
If a user violates these Terms or applicable law, the Operator may restrict access to the Services or terminate the user agreement depending on the nature and severity of the violation and operational necessity.
Article 7 (Advertising and Third-Party Services)
The App does not display advertising and does not include any advertising SDK.
The Operator may use statistics, analytics, and diagnostic services for service provision, quality improvement, usage analysis, and error analysis.
The App is a general application whose direct users are adult pet owners. Cats are not intended to be direct users.
The names of analytics and crash-reporting services actually used, categories of information processed, purposes, retention periods, processing arrangements, third-party disclosure, and international transfers are described in the Privacy Policy.
If the App introduces advertising, the Operator will revise these Terms and the Privacy Policy and notify users before doing so.
External services are provided by the relevant third parties. The Operator is not responsible for damage caused without fault on the part of the Operator. This does not exclude legal liability arising from the Operator’s intentional misconduct or negligence.
Article 8 (Paid Services and Subscriptions)
Certain Content and features may be offered for a fee.
Prices, billing periods, automatic renewal, free-trial periods and post-trial charges, included features, subscription cancellation methods, and any restrictions on withdrawal will be clearly disclosed on the purchase screen.
Payments are processed through the payment system of the App Marketplace from which the user downloaded the App.
Unless cancelled before the end of the current subscription period in accordance with the procedures and timing specified by the relevant App Marketplace, an automatically renewing subscription may renew for the same or another period disclosed on the purchase screen.
Users may manage subscriptions through:
Apple: device Settings or subscription management within the App Store account
Google Play: Payments & subscriptions or the relevant subscription-management menu in Google Play
Cancellation of a subscription generally does not terminate access immediately. Paid features may continue to be available until the end of the already-paid subscription period. Refund eligibility is governed by applicable law and the relevant App Marketplace policies.
If subscription pricing or service conditions change, the Operator will disclose the changes and their effective date in accordance with the relevant App Marketplace procedures and applicable law and obtain user consent where required.
Article 9 (Withdrawal and Refunds)
Users may exercise rights of withdrawal regarding paid Services within seven days from the date on which the legally required contract information was received, in accordance with applicable law. If supply of the paid Service begins later, the seven-day period may run from the date supply begins.
If paid Services are provided differently from their description, advertisement, or agreed terms, users may exercise applicable withdrawal rights within three months from the date of supply or within 30 days from the date they became aware or reasonably could have become aware of the discrepancy, in accordance with applicable law.
Withdrawal rights may be restricted once digital content has begun to be supplied where permitted by law. Before purchase, the Operator will clearly disclose applicable restrictions and, where required, provide previews, partial use, limited trials, or sufficient information about the content.
For products consisting of multiple items or Services provided over a period of time, withdrawal may remain available with respect to separable portions for which supply has not yet begun, as permitted by law.
Cancellations, refunds, and subscription termination for products purchased through an App Marketplace are generally processed through the procedures of that App Marketplace. The Operator may not be able to independently alter payment or refund decisions processed by the App Marketplace. App Marketplace policies do not limit statutory consumer rights.
Where a withdrawal is lawfully exercised, the Operator will refund the payment or request the relevant App Marketplace to issue a refund or cancel the transaction within the period required by applicable law.
The App does not guarantee that it will induce sleep or calm a cat. Failure to achieve an expected sleep or calming effect does not itself create an independent right to a refund, but statutory rights concerning withdrawal, termination, refunds, or damages remain unaffected.
Article 10 (Intellectual Property Rights)
Rights in the following materials included in the App belong to the Operator or their lawful rights holders:
DUPAMO characters and character names
DUPAMO character graphics and banner artwork
Sound recordings, lullabies, cat sounds, lyrics, and sound effects
App icons, logos, UI, and design
Animations, text, and other Content
Users receive only a personal, non-commercial, non-exclusive, non-transferable license to use the Content for purposes of using the Services.
Without prior written permission from the Operator, users may not reproduce, modify, distribute, sell, or create derivative works from the Content.
Except as expressly permitted in this Article, use of the App or Services does not transfer or implicitly license ownership, trademark rights, copyrights, or any other intellectual property rights in the Content.
Article 11 (Changes to or Suspension of the Services)
The Operator may temporarily change or suspend all or part of the Services in the following circumstances:
System inspection or maintenance
Server or communications failure
Changes to operating system or App Marketplace policies
Changes to Content rights or licenses
Urgent security measures
Natural disasters or other force majeure events
Other reasonable operational necessities
Where advance notice is reasonably possible, the Operator will provide notice of the reason, scope, and expected duration of a Service change or suspension through an in-App notice or other appropriate method. In urgent security situations or force majeure circumstances where advance notice is impracticable, notice may be provided promptly afterward.
If an essential paid feature is discontinued or the Service is terminated, the Operator will provide advance notice where reasonably possible and provide refunds, substitute services, or other reasonable compensation for paid periods that could not be provided, in accordance with applicable law and App Marketplace policies.
Article 12 (Disclaimers and Limitation of Liability)
The Operator does not represent that the App is a medical service or medical device and does not guarantee any particular health effect for cats or their owners.
The Operator does not guarantee:
Improvement in sleep duration or sleep quality
Reduction of crying, fussiness, anxiety, or stress
Promotion of physical, cognitive, language, or emotional development
Prevention, alleviation, or treatment of diseases or symptoms
If a user delays or fails to obtain necessary medical care by relying on the App despite clear notice of its nature and limitations, the Operator is not responsible for resulting damage to the extent the Operator is not at fault.
The Operator is not responsible, to the extent the Operator is not at fault, for problems arising from user-controlled volume settings, device placement, duration of use, insufficient care or supervision, device environment, or network conditions.
The Operator is not responsible, to the extent the Operator is not at fault, for damage resulting from the acts or failures of App Marketplaces, telecommunications providers, external links, third-party advertisements, or external services.
If the Services cannot be provided due to natural disasters, war, power outages, telecommunications failures, App Marketplace actions, or other circumstances beyond the Operator’s reasonable control, the Operator will not be liable to the extent permitted by applicable law.
All disclaimers and limitations of liability in these Terms apply only to the extent permitted by applicable law. These Terms do not exclude or improperly restrict liability arising from the Operator’s intentional misconduct or negligence or any statutory consumer rights.
Article 13 (Privacy Protection)
The Operator protects users’ personal information in accordance with the Personal Information Protection Act of the Republic of Korea and other applicable laws.
Categories of personal information collected or processed, processing purposes, retention periods, third-party provision, processing arrangements, international transfers, and destruction are governed by the separate Privacy Policy.
If the Operator later introduces features collecting a child’s name, date of birth, photograph, voice, sleep records, health information, or other personal information, users will be informed before implementation, and consent from a legal guardian will be obtained where required by applicable law.
Where user consent is required for personal information processing, the Operator will separately present and obtain consent for collection and use, third-party provision, international transfer, and other consent items so that users can clearly understand each matter.
If advertising, analytics, or crash-reporting SDKs process device information or similar data, the Operator will accurately disclose the applicable processing in the Privacy Policy and App Marketplace data-disclosure sections.
Users and legal guardians may exercise rights of access, correction, deletion, suspension of processing, and withdrawal of consent with respect to their own personal information or a child’s personal information they lawfully represent, as provided by applicable law. Details are provided in the Privacy Policy.
The Privacy Policy will be available through the App’s settings screen and a link on the App Marketplace product page.
All privacy-related inquiries may be submitted to sgthl20@gmail.com.
Article 14 (Changes to the Terms)
The Operator may amend these Terms to the extent permitted by applicable law.
When these Terms are amended, the effective date and details of the changes will generally be announced at least seven days before the effective date.
Changes that are disadvantageous to users or materially affect paid Services, privacy, disclaimers, or user rights will generally be announced at least 30 days before the effective date. Where the Operator possesses the user’s contact information and individual notice is legally required or reasonably necessary, additional notice may be provided by email, App notification, or another appropriate method.
Users who do not agree to amended Terms may discontinue use of the Services and terminate the user agreement.
Where applicable law requires separate consent to a particular change, the Operator will obtain separate consent and will not treat continued use of the Services alone as consent to matters that legally require express consent.
Article 15 (Dispute Resolution)
The Operator and users will make reasonable efforts to resolve disputes relating to the Services through mutual consultation.
If a dispute cannot be resolved through consultation, users may seek consultation or mediation from the Korea Consumer Agency, Content Dispute Resolution Committee, Personal Information Dispute Mediation Committee, or another relevant authority.
Article 16 (Governing Law and Jurisdiction)
These Terms are governed by and construed in accordance with the laws of the Republic of Korea.
Jurisdiction over disputes arising from these Terms will be determined in accordance with the Civil Procedure Act of the Republic of Korea and other applicable laws.
Article 17 (Apple-Specific Terms)
These Terms are entered into between the Operator and the user, not with Apple.
Responsibility for the App and Services rests with the Operator to the extent permitted by applicable law.
Users are granted a non-exclusive, non-transferable license to use the App on Apple-branded products that they own or control, subject to the Usage Rules set forth in the Apple Media Services Terms and Conditions. Other accounts associated with the purchaser may access and use the App through Family Sharing, volume purchasing, or other methods permitted by Apple.
Maintenance and support services for the App are provided by the Operator as required under applicable law and these Terms. Apple has no obligation to provide maintenance or support services for the App.
If the App fails to conform to an applicable warranty, the user may notify Apple, and Apple may refund the purchase price of the App in accordance with applicable policies. To the maximum extent permitted by applicable law, Apple has no other warranty obligations with respect to the App, and other claims attributable to a failure to conform to a warranty are the responsibility of the Operator.
The Operator, not Apple, is responsible for addressing claims relating to the App or the user’s possession or use of the App, including product-liability claims, claims that the App fails to conform to legal or regulatory requirements, and claims arising under consumer-protection or privacy laws.
If a third party claims that the App or the user’s possession or use of the App infringes that third party’s intellectual property rights, the Operator, not Apple, is responsible for the investigation, defense, settlement, and resolution of the claim.
The user represents and warrants that the user is not located in a country or region subject to a U.S. Government embargo or designated by the U.S. Government as supporting terrorism, and is not listed on any U.S. Government list of prohibited or restricted parties.
Users must comply with applicable third-party terms, including those of telecommunications providers and third-party services used by the App.
Apple and its subsidiaries are third-party beneficiaries of these Terms. Upon the user’s acceptance of these Terms, Apple has the right to enforce these Terms against the user as a third-party beneficiary.
Apple and App Store are trademarks of Apple Inc.
Article 18 (Google Play-Specific Terms)
These Terms are entered into between the Operator and the user, not with Google.
Google is not responsible for development, Content, maintenance, or customer support for the App.
Payments, subscription management, and refunds through Google Play are subject to Google Play policies and procedures. Such policies do not limit rights provided to users under applicable law.
The Operator will accurately declare target age and content information in Google Play Console so that it is consistent with the App’s actual direct users, functionality, store description, and marketing materials, and will comply with applicable Google Play policies.
Google and Google Play are trademarks of Google LLC.
Article 19 (Contact and Business Information)
Questions regarding the Services, payments, privacy, or other matters relating to use of the App may be submitted using the following contact information:
Business Name: SGTHL
Representatives: Sang Gul Lee, Tae Hoon Yoo
Business Registration Number: 293-01-01743
Mail-Order Sales Registration: No. 2026-Seongnam Sujeong-0522
Address: 101, 1 Nongol-ro 63beon-gil, Sujeong-gu, Seongnam-si, Gyeonggi-do, Republic of Korea
Customer Support Telephone: 0502-1918-0106
Customer Support Email: sgthl20@gmail.com
Telephone consultation is not provided. Service-related inquiries should be submitted by email.
Supplementary Provision
These Terms of Service shall take effect on September 1, 2026.